What Is A Removalist Call-Out Fees? Explained By Pros

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What Is A Removalist Call-Out Fees? Explained By Pros

Jun 06, 2023

Burgeoning by more than 46,000 people on average every year, Western Australia continued to show a boom in population between 2019 and 2022. Thanks to the well-developed and thriving capital city, Perth, the number is expected to increase with each passing year.

Families, young professionals, and students are relocating to this beautiful city for a better and enhanced lifestyle. If you are also planning a house move, do proper research about Perth, know the cost of living and find the most suitable house within your budget.

When preparing for a house move, make sure you book the best removalists Perth for the safety of your precious possessions. However, before that, know the different fee structures if you don’t want to take a toll on your pocket. 

Most removals companies include the call-out fees and service charges in the final quote that everyone should know when hiring professionals.

Here is a complete guide to help you know everything about removalist call-out fees explained by pros and how it is calculated when you outsource removals service.

Let’s Get Started!

What Does a Removalist Call-Out Fee Mean?

It is a charge that removal companies impose when they are called out to a customer’s specific location. This includes the cost of their resources and time for travelling to your house or office, assessing your customised needs and providing an estimated quote for the services you need.

The call-out fee is separate from the hourly fixed rates, meaning it is on top of fixed labour and service costs.  It is a one-time charge that involves the cost of their initial or pre-move survey and quote preparation.

Most companies include this cost when you call professionals at short notice or out-of-hour jobs. So, it is good to ask all the questions and making a well-informed decision.

It is also important to remember that call-out fee is often common during a long-distance move or over 80 km, with specific requirements or at short notice.

The Average Removalist Call-out Fee in Perth

Of course, the fee structure can differ from company to company, but the estimated cost you can expect is around $60 to $65. It may increase or decrease depending on the moving distance, number of belongings and other influencing factors.

Therefore, it is good to hire Perth removalists that include the call-out fee in the final quote.

Note: Look for a company that can offer moving solutions at a flat rate as it will include all the expenses, and you don’t have to worry about hidden fees.  You should also compare moving company quotes so that you can make the right decision.

How do professionals calculate a removalist call-out fee?

Pre-Move Survey or Assessment

A professional moving company usually schedules a time to visit your place for a pre-move assessment. This particular visit is all about evaluating your household belongings and their complexity. After that, they will provide a precise quote. So, the call-out fee covers the expenses of this initial survey.

Time and Travel Expenses

The costs include the time it takes for professionals to travel to your location, fuel, and other expenses. The distance of your new home/office also affects the call-out fee because long-distance or interstate moves require more time and resources.

Moving Expertise

Removalists’ call-out fees can also be affected depending on the experience and expertise of professionals. A certified and trained team will have the skills to evaluate your specific requirements and provide you with an accurate quote.

The call-out fee includes the cost of the time they spend discussing your specific needs and addressing your issues.

Proper Planning & Quotation

Professionals also include the cost of creating a comprehensive quote and planning the entire move in the call-out fee.

After assessing the specific requirements, they will provide a detailed quote, which includes the labour cost, packing materials, transportation and additional services. You can use the estimate and do your part of research to discover the cheapest way to move house.

Ways to Deal with Call-out Fees when hiring professionals

Do a proper research

Before making the final decision, you should do proper research and compare quotes from different companies. Ask your friends and relatives to better understand the fee structures.

It is good to search for a company that can offer you transparent pricing policies.

Compare Quotes

Shortlist at least three-four good companies in Perth and compare their quotes to get an idea of an average call-out fee in your local area. This will help you prepare an estimated budget with ease.

Know their Terms and Conditions

It is important to read the terms and conditions of your shortlisted company before making the final decision. Double-check their clause related to the call-out fees and cancellation policies. You should also know the policy when your mover cancels last minute. These things matter and can save you time and money.

Ask Relevant Questions

This is a crucial step because asking relevant questions can help you know everything about their fee structure and how they calculate it. Make sure you ask the following question:

  • Do you charge a call-out fee?
  • What does it cover?
  • How is the fee structure calculated?
  • Is the call-out fee excluded from the final cost if I book your service?

Wrapping up

Relocating home is challenging and expensive, especially if you are doing it for the first time. Instead of doing it yourself, hire professionals and make sure you ask all the relevant questions related to the call-out fees so that you can easily understand the fee structure and move within your estimated budget. You can also use this comprehensive guide, which can make your work easier when enquiring about the removalist call-out fees.