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05 Oct, 2020

7 Truths About Dishonest Moving Companies

When you move to a new place, it is always beneficial to hire a professional removals company. They save you time, energy and let you focus on other important aspects of the relocation process. There are several honest and highly efficient moving companies out there who will offer you a fair price to carry out your relocation. The reliable removalists in Perth will treat your belongings with the utmost care and help you to complete a stress-free relocation.

However, there are also some dishonest moving companies who can turn your relocation process into a complete disaster. They delay the entire process, apply hidden charges and damage your belongings. If you book professionals in a hustle and without any research, you can end up with a dishonest removals company. The best way to stay away from dishonest companies is to know about them as much as possible. Only then you would be able to differentiate them from the good ones.

Here are a few truths about dishonest moving companies that you should know when relocating. Let’s have a look.

1. Quote the Lowest Price

When you relocate, you always compare the quotes of different removals companies and choose the one that gives you the best deal. If you are looking for the cheap removalists in Perth, there is nothing wrong with it. However, you must stay away from any company that offers you the lowest quote in the market.

Always remember that the lowest quote doesn’t guarantee the quality of the removals company. Dishonest moving companies often keep their price too low to attract new customers. Instead of the price, concentrate on the number of services you are getting for the amount you are paying and how reliable the company is.

2. Use Poor Quality Boxes and Supplies

One of the main reasons why people choose professional removalists in Perth is because they use good quality boxes and packing materials. However, a dishonest moving company always try to cut their cost by using low quality and recycled cardboard boxes as well as packing supplies.

Poor quality boxes can cause damage to your costly belongings during the loading and transition. So, when you do research about a company, try to find out whether they provide high-quality boxing boxes or not.

3. Do Not Have License and Other Essential Documents

Every removals company need to have a license to run a business. However, dishonest removals companies usually do not have it. So, when you are searching for professionals, make sure that you focus on this factor. Any company that hesitates to show their license and other essential documents can be a warning sign for you.

Apart from the license, you should also look whether the company is affiliated with the Australian Furniture Removers Association. This is a body of removals experts who provide a permit to a company only after ensuring that the company is good enough to carry out the relocation process perfectly.

4. Do Not Have Trained and Verified Removalists

One of the biggest risks with dishonest removals companies is that they do not have trained and verified removalists in Perth. Such companies hire people on a contract basis, so they do not spend time, money and energy on their training. They are also least concerned about the police verification of these people.

If you hire such a company and allow their staff to handle your items, then they are most likely to damage and steal your costly belongings. Professionals at a reputed company are police verified and get the proper training to pack, load and transport your belongings in the safest manner.

5. Flawed Customer Support

You can easily differentiate between a reliable company and a fraud one by contacting their customer support. Dishonest moving companies do not have a proper customer support department because they are least concerned about the queries of the customers. Even if a company have a customer care team, the executives are usually inexperienced and lack the detailed knowledge about the service.

On the other hand, a reputed removals company always pay attention to the questions and doubts of their clients. So they always have a team of customer support executives who are highly experienced and knowledgeable. They know every minute detail about the service, so they successfully deal with the questions of the clients.

6. Do Not Have Informative Website

The website of a removals company also reveals the true nature of the organisation. Before choosing the best removalists in Perth, you would like to know about the company and the services they provide. A dishonest moving company do not want the customers to know too many things, so they either do not have a website, or they have it with minimum information.

Reputed companies always make sure that their all the potential customers find their website informative enough. Whether you want to know about the company, the services, or the locations where they provide the services, everything is available on the website.

7. Do Not Have Physical Location

A removals company is not legitimate if they do not have a physical location. So, when you are looking for a reliable company, make sure that it has a proper location. If any unfortunate incident happens during the relocation and you are unable to contact them through phone, you must have a place where you can visit. If you are unable to find any physical location of a company, you must look for other options.

Take Away

Relocation is already a complicated and stressful process, and you don’t want to make it worse by hiring a dishonest company. Thus, if you want to stay away from such a moving company, always remember the truths mentioned above. Spend sufficient time on your research and follow the right methods to select the best removals company in Perth.